Tuesday, December 31, 2019

How Technology Can Create Sustainable Digital Healthcare...

Leveraging Technology to Create Sustainable Digital Healthcare Infrastructure Shailja Dixit, MD, MS, MPH Shailja.dixit@gmail.com All stories don’t have a happy ending: Its 2 AM in the morning. I am in post-op care watching my dad in a five-star Metro hotel-hospital. The unfolding of events is crystal clear in my mind: Our life turned upside down, what seemed to be a simple regular follow-up for my Dad for his gastric problems turned into a ‘ticking time bomb†. Thankfully with the help of ultra-modern technology, the malignancy was diagnosed and he was operated. Now, he has developed low grade fever and no one knows the causal reason. After my annoying persistence, the highly competent specialist agreed to perform a culture and Lo and Behold: My dad had multi-drug resistance bacterial infection. The casual remark from medical staff said, â€Å"We have never heard of this bacterium†. Driven, partly by my scientific curiosity and partly, let’s say by my obsessive compulsive nature, I started my own little investigation. I went to the lab and hematology department and to my surprise found out there were a significant number of such cases being registered but NOT reported. On top of this, my dad has been prescribed antibiotics (I.V.) like saline in the last few years. Obviously, the lack of proper infra-structure and policies were quite apparent — In a system where data is not used and turned into information to drive insights is theShow MoreRelatedRecent Developments Of Remote Areas Of Rwanda Essay1514 Words   |  7 PagesRECENT DEVELOPMENTS Drone Technology Remote healthcare delivery requires a plan to incentivize medical professions to come to a particular location. In order to accomplish this some sort of infrastructure needs to be established, including basic medical tools and portable apparatus. Once the personnel and the minimal infrastructure is in place, the final component for the effective provision of healthcare is medication. Once a diagnosis has been provided and the population of a particular locationRead MoreAn Appraisal of Information and Communication Technology (Ict) Resources for Sustainable Poverty Eradication and Development in Nigeria5476 Words   |  22 PagesAN APPRAISAL OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) RESOURCES FOR SUSTAINABLE POVERTY ERADICATION AND DEVELOPMENT IN NIGERIA BY OJEBISI, A. OLUGBENGA Department Of Curriculum and Instruction Studies, Federal College of Education (Sp.), Oyo. E-mail: ojebisi_olugbenga@yahoo.com +234-0-8035624949 An Appraisal of Information and Communication Technology (ICT) Resources for Sustainable Poverty Eradication and Development in Nigeria Abstract This paper presents an appraisal ofRead MoreSocial Interaction1522 Words   |  7 PagesHow do you imagine social interaction within 10 years, taking into consideration the impact of technology on human relations? Social interaction has been changing over the years as technology has progressed. Especially during the last two decades, the evolving technology has provided a new definition to human relations. During the 1990’s, the only mobile company ruling was Nokia, and lived up to its tag line of â€Å"Connecting people†. That was one phase of social interaction then. As technology advancedRead MoreA Single Person, Group, Event Or Community1292 Words   |  6 Pagesprocesses and developments can be studied as they happen. The case study started with the clinical studies where the medical history was recorded over a period of time and similar cases were handled with same procedure and identical symptoms were considered to group the diseases in one genera. In case study the hierarchy of events is recorded which have happened in the past leading to the current events and forecasting their effects in the future. The data for the case study can be collected from variousRead MoreInf osys 3.0 Strategy2516 Words   |  11 Pagesprovider in India superseded by only TCS. (Refer to appendix 1 for historical growth data) This Indian IT bellwether has been a trusted IT services provider along with business consulting, support and enhancement services, enterprise services and technology outsourcing services and serves a host of Fortune 500 and Fortune 1000 companies in 20 domains. Its biggest clients include British Telecom, British petroleum, ABN AMRO, Southern California Edison, DHL, Bank of America, Citibank to name a few Read MoreDigital Bangladesh Problems and Prospects5229 Words   |  21 PagesIntroduction: Digital Bangladesh is currently the most commonly used words in politics, media, among the intellectuals and the civil societies. The world is becoming a Digital Planet. Almost every state is running to become a knowledge-based society by 2015. Bangladesh cannot remain out of it. We must build a Digital Bangladesh and establish a knowledge based society within 50 years of our independence in 2021. Let’s work for this achievement. Let us build Digital Bangladesh. Back-ground of theRead MoreHow to Bridge the Gap Between Developed and Undeveloped Countries2067 Words   |  9 PagesIntroduction The emergence of technology in recent years has compelled me to write about this topic. Used for commercial, industrial and leisure purposes, technology has become an integral part of society. Although the proliferation of technology has led to job creation and raised economic welfare in some countries, it has also accentuated the economic disparities between the different countries of the world. †¨ In this paper, I will strive to answer the question of what can be done to bridge the economicRead MoreImpact of National Broadband Network on Financial Sector5459 Words   |  22 Pagesmicroeconomic impacts of the National Broadband Network (NBN). This report also explains how NBN will help businesses to implement innovative and efficient business processes to increase revenues, competitiveness and productivity that will further drive the economic growth of Australia. The report will briefly compare the impacts of NBN to financial services sector in Australia and how financial services sector can benefit from the implementation of NBN in long run. This report aims to cover the supplyRead MorePhilips : A Diversified Technology Company Essay4341 Words   |  18 PagesPhilips Royal Philips of the Netherlands is a diversified technology company, focused on improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Headquartered in the Netherlands, Philips posted 2012 sales of EUR 24.8 billion and employs approximately 114,000 employees with sales and services in more than 100 countries. The company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lightingRead MoreUsing Information And Communication Technologies For Health Essay2003 Words   |  9 PagesOrganization, 2016 defines â€Å"eHealth is the use of information and communication technologies for health†. An electronic health record (eHR) is the electronic collection, management, use, storage and sharing of healthcare information and is envisioned to assist in the delivery of safe, efficient, effective healthcare (RACGP, 2016). Technology advances and consumer demand have catalysed the incorporation of Information Technology in health. The eHR is relatively premature in Australia (Pearce and Haikerwal

Sunday, December 22, 2019

Media Violence and Its Effect on Society - 1968 Words

Media Violence And Its Effect On Society Does entertainment influence societys attitude towards violent behavior? In order to fully answer this question we must first understand what violence is. Violence is the use of ones powers to inflict mental or physical injury upon another; examples of this would be rape or murder. Violence in entertainment reaches the public by way of television, movies, video games, music, and novels. Violent images on television, as well as in the movies, have inspired people to set spouses on fire in their beds, lie down in the middle of highways, extort money by placing bombs in airplanes, rape, steal, murder, and commit numerous other shootings and assaults. Over 1,000 case studies have proven that media†¦show more content†¦These children do not understand that the violence is shown strictly because the public wants to see it. They cannot grasp the meaning of ratings and entertainment as well as adults can. All they know is, if the TV portrays violence as cool, then it must be cool! The problem isnt the violence in the media though; it is the medias failure to show the consequences of violence. This is especially true of cartoons, toy commercials, and music videos. Children often do not realize that it hurts to hit someone else because they see it all the time on TV. Everyday a cartoon character is beat up, injured, or killed, only to return in the very next episode, good as new. As a result, children learn that there are few, if any repercussions for committing violent acts. In a recent incident in Norway, two children beat another child by jumping and kicking the child in the head and other parts of her body numerous times. As a result, the child died from being left out in the cold because she was not able to move due to her injuries. Later the officials had discovered that the barbaric incident was due to the fact that the children had watched the violent cartoon Mighty Morphin Power Rangers. The children thought that the girl would later get up because in the show the characters never die. Consequently, the show Mighty Morphin Power Rangers was canceled throughout Norway. MusicShow MoreRelatedEffects Of Media Violence On Society888 Words   |  4 PagesEffects of Media on Society Media violence has numerous negative consequences on youth today to commit criminal acts in the society. Violence in the media will never be stopped as long as the society spends more time on violent movies and video games. Media violence has been tremendously growing and attaining the hazardous extents. Around 60 % of TV shows contain some kind of violence. Most self-involving video games contain some violent matter in it. For example, if you manufacture guns, you doRead MoreMedia Violence And Its Effect On Society1184 Words   |  5 Pagesbegun to examine the negative effects of media violence. There is a debate on whether negative effects directly derive from media violence. Because media violence has been proven to have a negative effect on society, this essay will argue that there needs to be more censorship on media violence. I will first examine the influence media violence has on mass shootings. Next I will discuss a study relating to dating violence, certain movies and shows encourage dating violence. In conclusion, I will suggestRead MoreMedia Violence Effects on Society1930 Words   |  8 PagesMedia Violence: Effects on society â€Å"Millions of teens have seen the 1996 movie Scream†¦Scream opens with a scene in which a teenage girl is forced to watch her jock boyfriend tortured and then disemboweled by two fellow students who, it will eventually be learned, want revenge on anyone from high school who crossed them. After jock boys stomach is shown cut open and he dies screaming, the killers stab and torture the girl, then cut her throat and hang her body from a tree so that Mom can discoverRead MoreMedia Violence And Its Effects On Society2001 Words   |  9 Pages Media Violence in Current Society Yanan Yu Abstract This article reviews evidence of the media impact on interpersonal violence internationally. Media violence always is a controversial topic. There are several factors that demonstrate this impact: (1) A recognition that electronic media use now dominates most of young people’s time; (2) Evidence demonstrating violent media has multiple harmful effects on children, adolescents, and young adults; (3) The growing impact of media violenceRead MoreThe Effects Of Media Violence On Society1942 Words   |  8 PagesThe modern Australia is constantly exposed to media, and media has made the communication of violence more reachable and easier than ever before. Violence is especially an issue that needs to be looked upon, as many, especially the younger generation, view violence in film, computer games or even news reporting’s and this creates them into believing that violence in okay. A recent 2015 study however, identified an association between exposure to violence in entertai nment and violent behaviour, whichRead MoreMedia Violence: Prevalence And Effects On Society . American1869 Words   |  8 PagesMedia Violence: Prevalence and Effects on Society American adolescents spend a major amount of time consuming media, weather that is watching television or a movie, playing a video game, or even scrolling through social media apps. This is a large exposure to the media and its content including the violence presented on so many media platforms. Media has become so standard in everyday life that many people have become addicted to it. The targeted group of this addiction is the children since theyRead More The Effects Of Violence In Media On Society Today Essay2224 Words   |  9 Pages Is societies violence the media’s fault? This is the question that has been asked since before television was in every American’s house. Of course there are the different types of media today ranging from newspapers, to on-line reports and stories. There have been arguments upon arguments about this issue, and over 3,000 studies conducted. Unfortunately there isn’t one single result, there is only an array of supposed answers to this undying question. CBS president, Howard Stringer is pointingRead MoreThe Effects of Violence in Media on Society Today Essay2286 Words   |  10 PagesIs societies violence the medias fault? This is the question that has been asked since before television was in every Americans house. Of course there are the different types of media today ranging from newspapers, to on-line reports and stories. There have been arguments upon arguments about this issue, and over 3,000 studies conducted. Unfortunately there isnt one single result, there is only an array of supposed answers to this undying question. CBS president, Howard Stringer is pointing toRead MoreMedia Violence And Its Effects On Today s Society2184 Words   |  9 Pages Media violence, in some cases, can be a real issue in today s society. However, we can not blame all of the reality violence on media portrayals. Media violence is just as it sounds, the art of violence through media. The official definition of media violence is visual portrayals of acts of physical aggression by one human or human-like character against another (L. RowellHuesmann). As there are many things that can promote violence in today s world, this could be part of the reason that whatRead MoreMedia Violence And Its Effects On Today s Society2168 Words   |  9 PagesEssay Two Media violence, in some cases, can be a real issue in today s society. However, we can not blame all of the reality violence on media portrayals. Media Violence is just as it sounds, the art of violence through media. (1)The official definition of media violence is visual portrayals of acts of physical aggression by one human or human-like character against another. As there are many things that can promote violence in the world we live in today, this could be part of the reason that

Saturday, December 14, 2019

Can Virtual Communication Substitute Human Relations Free Essays

According to UN’s telecommunications agency one of the three people is involved in the internet. Cyberspace has created a means for people to come closer together. Rather than spending money on phone services, people in different cities or even different countries can use messenger services, social networking or email to communicate. We will write a custom essay sample on Can Virtual Communication Substitute Human Relations? or any similar topic only for you Order Now The Internet allows people to find old friends, classmates, and family members, or meet new people. Many people treat Internet as an enjoyable way of spending their free time. The most significant feature of internet is the possibility of global communication which gives a lot of opportunities to find a related soul or even a true love; however it does have certain drawbacks that people tend to forget about. In other words, despite the fact that internet is convenient tool of communication; people should not forget about big value and advantages of real conventional relations. One of the benefit from building relationship, people are able to talk with thousands of people all over the world. In real life it would not be possible, even if they would spend all their life traveling and having new relationships. While using the computer a person can have a friend in Russia or talk with tango dancers from Argentina. What is more online friends do not judge weight, skin color or clothes. Despite the pluses which were mentioned above, one of the major disadvantages of virtual communication, especially at the beginning of new acquaintance is that anyone can enhance the truth as much as he wants. Not all sites require a photo, and even those that do cannot guarantee that the photo is a real one. Clear signs that the photo may be a fake are strange backgrounds that might indicate a stock image, photos that appear professionally taken and photos that seem old rather than current. Unfortunately some people are not able to identify counterfeit images therefore the internet makes it easy to lie, thus in some cases almost impossible to discern whether the ad is honest or the truth is being embellished. Furthermore, relations through the internet reduce or eliminate face-to-face socialization. Due to the autonomy afforded by the virtual world, individuals are free to create a fantasy persona and can pretend to be someone else. Besides that it is hard to say no, be rude, or ignore someone when you are looking them in the eye. Also, it’s incredibly easy and quick to unfriend or unfollow someone or simply block their efforts to make a connection. In other words, just one click of the mouse and your problems would be finished. Unfortunately, this feature of online socialization cheats people of the opportunity to learn how to resolve conflicts in the world outside the Internet and it could retard or cripple one’s social skills developments. A report from the National School Boards Association shows that 41 percent of teenagers spend their time posting messages instead of face-to-face interactions with their peers. In conclusion, although the extension of virtual influence is increasing day by day, the real human interactions will not be replaced among society. How to cite Can Virtual Communication Substitute Human Relations?, Essay examples

Friday, December 6, 2019

Study Of Marketing And Online Marketing - Myassignmenthelp.Com

Question: Discuss about the Study Of Marketing And Online Marketing. Answer: Business Introduction Superannuation funds are various financial plans developed by government or private entities for accumulation of funds and with intention to provide income after retirement (Smith, 2012). These funds are not mandatory and are promoted by the government with tax benefits. This report presents a marketing strategy and comparison of two financial companies to be analysed as superannuation funds. The funds chosen are AMP Superannuation Savings Trust and AustralianSuper. AMP Superannuation Savings Trust is a resident regulated fund. This fund is registered with Australian Prudential Regulation Authority (APRA) and has more than 2 million participants. The fund was formed on 1 July, 1998 and is following the regulations of Income tax authorities (AMP, 2017). AMP capital is the investment manager of fund. AustralianSuper is one of the largest pension and superannuation fund of Australia. The fund has more than 2.2 million members. The fund is run to generate profit for members and because of its size the cost of fund is very low. AustralianSuper is also registered with APRA and has multiple investment managers. (AustralianSuper, 2017). Business Overview AMP Superannuation Savings Trust is a public offer retail fund. The contributions to fund are received through AMP Life and AMP Capital. The fund is qualified for transfers and rollovers. The fund has 8 MySuper products and 290 investment options. MySuperstratergy product has 29% of its total assets. The fund has assets of around $55 billion. This fund invests global bonds, global shares, listed real estate, Australian shares and derivatives (Superguide, 2017). On the other hand AustralianSuper is an industry and public offer fund. This fund has 13 Mysuper products and 13 investment options. In this fund MySuper stratergy has 67% of the total assets. This fund has invested all over the globe with investments of about $120 billion. The investments include financial instruments as well real assets. Shares, airports and shopping centres are part of its portfolio (Superguide, 2017). Comparison Between Both the Companies AMP Superannuation Savings Trust is pension fund, run and promoted by AMP. The shares of AMP are listed on Australian stock exchange. It is financial services enterprise dealing in various products. The company deals in employee and personal plans. The fund believes in developing variety of investment options for different risk profile clients. The company also provides insurance linked plans with whole life or endowment option. AustralianSuper is a superannuation fund with offices all over Australia. It has two divisions. First one is an industry and personal division. Other one is retirement income division. The company believes in sustainable long term investment returns and reducing costs because of large fund size. Apart from managing superannuation fund, the organization deals in financial advice and providing insurance to members. For sustainable growth of organization, it launched social aware investment option for its members. Client Profile Target Group AMP Superannuation Savings Trust is a public fund. It can be offered to general public. Australian Superannuation Savings Trust has 38% female participants and 59% male members. Most of the participants are present in age group 35-44 years. Largest number funds have been too contributed by this group. Superannuation funds benefit by targeting young generation. So target group should be individuals between ages of 25-40 years. On the other hand AustralianSuper is a member only fund. Benefit of member only funds are manifold. It is benefitted by low fees, decisions are not affected by vested interests and profits are for members. It has 39% female members and 59% male members. In this fund most of the subscribers are present in age group of 25-34 years (Superguide, 2017). This fund too should have its target group as young generation between ages of 25-40 years. However both the funds should target all sections of the society. Market Segment Characteristics Affecting Market Segment Market segmentation consists of segregating total customer base of a business in smaller groups based on certain criteria (Sun, 2009). Criteria can be based on demographic, geographic or behavioural factors. Markets can be segmented for these two funds in an identical manner because both have customers of all ages, regions and behaviour biases. Hence various segments and characteristics affecting them are: Demographic Segmentation: Demographic factors play an important role in deciding market segment of these funds. Market segment can be formed by age, income, gender and family size (Gbadamosi, 2013). For these funds, market segments can be high income, young with high income and old couples. These segments are affected by different products offered by the company. As every segment has their unique need. Young are interested in risky and long term investments. Geographic Segmentation: Geography affects an individuals lifestyle. People living in urban centres have better life style and longevity in life. So they are interested in products which have whole life annuities. On the other hand, rural population lives a very hard and risky life. For such individuals pension plans along with insurance and low premium are right products. Behavioural Segmentation: Behavioural biases of an individual affect the choices which are made in selecting and purchasing different products (Solomon Lowrey, 2017). Insurance and pension are generally delayed investments. In this segment price conscious and unaware investors want low premium products. This segment is affected by psychological and social biases of individuals. Cost-Benefit Analysis The process of evaluating benefits and costs associated with a business strategy to analyse the effectiveness of the plan. It consists estimating the costs associated with the proposed strategic proposal and simultaneously calculating all benefits generated by the plan. Both direct and indirect costs as well as benefits should be included in the analysis (Campbell Brown, 2015) After conducting a cost-benefit analysis of marketing strategy of both the superannuation funds, it is concluded the benefits overweight costs in both the cases. However, marketing strategy of AustralianSuper is successful over the other company. Total additional benefits over cost in case of AMP Superannuation Savings Trust are $291960, whereas $40700 in case of AustralianSuper. Marketing Strategy Marketing strategy is a set of guidelines and processes that an organization follows for promotion and improving reach of its products (Ferrel Hartline, 2013). Marketing strategies are devised taking into consideration various stakeholders of an enterprise. Marketing Strategy of AMP Superannuation Savings Trust Like most of the superannuation funds, the organization is also using partners and influencers for product promotion. Indirectly, strategy also focuses on development of world class award winning products for customer retention and attraction. Fund has its focus on umbrella approach with aims holistic approach to promotions. This process starts with customer research, product development, advice and selling at end. Social and digital media is also a source of marketing for AMP. It is recommended that company develops a strategy for engaging third party individuals and organizations for spreading awareness and selling its products. Educational campaigns through television, events and street shows should be its focus. Marketing Strategy of AustralianSuper According to Homewood (2016), marketing strategy of AustralianSuper is targeted through digital media and focusing on millennial. Millennial are very excited about the superannuation products and do a considerable analysis of different product options. The company also gets a lot of queries from them. Digital media will provide an effective platform for targeting all sections of the society. Apart from this company is also using other sources of marketing such as engaging with partners and influencers. The partners and influencers help in promoting products by creating awareness and changing attitudes. Apart from these, it is recommended that the company uses traditional methods of marketing. It should organize workshops and street campaigns. Promotion through television should be encouraged. Company may also engage advisers, banks and other agents for sales promotion. Sample Tools Advertising Marketing tools and advertisements help organization target audiences according to their needs and help in effectively evaluating a campaign to analyse return on investment (Adler, 2010). AMP Superannuation Savings Trust In 2016, the company launched goal based operating system, which comprised of goal centre and a explorer. The system has article, videos and modules for educational purpose and marketing. Modules have option to narrate as well. This is helpful of old as well those who are visually impaired (Burchill, 2017). Digital media tools such as online mailers and podcasts are also being used by the organization. Advertisements on social media are also common. YouTube, LinkedIn and Twitter online marketing tools are also being used by the company. It is recommended that company also uses promotional hard copy material for product promotion. These will be for helpful older and non-tech-savvy individuals. These can be sent along with policy statements after taking customer approvals. AustralianSuper Since, at present company has its focus of digital media and millennial. It should focus on next-generation tools and advertising. Digital media tools include online advertisements, marketing through mobile, web-analytics and emails. Digital media and analytics are effective in targeting customers by evaluating their needs. Partners and influencers are using social media websites and tools for product promotion. They are particularly active on Twitter and YouTube. Apart from the current tools and advertisement methods, it should also use promotional items such as educational videos, product brochures and merchandise to improve brand value. Banners and newspapers advertisements should also be encouraged. Traditional tools and advertisement measures result in a lasting impression. Monitoring Process and Review Monitoring and review process of marketing strategy involves analysis of impact of a plan, quantitatively measuring various data and carrying out appropriate changes to existing plan in case pre-defined results are not achieved (Saunders, 2015). AMP Superannuation Savings Trust Ultimate review of marketing strategy and advertisements comes in the form of tracking of revenues and profits. For digital media marketing efforts, the process involves tracking web traffic and measuring views on online promotional videos. Increase in followers on social media and positive discussion on social is sign of impactful marketing. Customer feedbacks through surveys and discussions are also helpful in tracking product response. As can be seen from cost-benefit analysis (Table 1), increased revenues from marketing efforts exceed costs; therefore marketing efforts have been successful. In case marketing efforts do not give desired result, the fund should think of modifying existing tools and strategies. AustralianSuper Marketing efforts of the company have been fruitful since the revenues have comfortably exceeded the costs (Table 2). The company can review its existing procedures by evaluating number of queries received by phone and email. If a television marketing campaign has been launched, then after campaign sales and response can be measured. Monitoring also involves analysing by demographics and region. It can be used to target a particular age group, income-level or regional group according to their needs. Conclusion This report presents a comparison of two superannuation funds of Australia. Funds covered in this report are AMP Superannuation Savings Trust and AustralianSuper. In the initial portion, a business introduction and comparison of both the superannuation funds is given. A view of target group and client base has also been presented. Also covered in this report are market segments of the funds and their characteristics. Cost-Benefit technique has been applied to analyse marketing strategies and efforts of both the funds. The report also discusses current and proposed marketing strategies both funds. Digital media, social media and traditional marketing strategies have been discussed. Marketing tools and advertisement efforts have also been analysed. A review and monitoring process of both the companies is also discussed along results of cost-benefit analysis. After evaluating the results of cost-benefit analysis and strategies of the funds it is concluded that AustralianSuper is better performing than AMP Superannuation Savings Trust. References Adler, M. (2010). A study of marketing and online marketing tools which improve online success. Munich, Germany: GRIN Verlag. AMP. (2017). Retrieved February 23, 2018, from https://www.amp.com.au/content/dam/amp/digitalhub/common/Documents/global/Trustee%20documents/SST_annual_report.pdf AustralianSuper. (2017). Retrieved February 23, 2018, from https://www.australiansuper.com/-/media/australian-super/files/about-us/annual-reports/2017-annual-report.pdf Ayadi, R. Mouley, S. (2013). Monetary Policies, Banking Systems, Regulatory Convergence, Efficiency and Growth in the Mediterranean. USA:Springer. Burchill, S. (2017). 6 Ways AMP is nailing financial content marketing. Retrieved February 23 2009, from https://www.thedubs.com/6-ways-amp-nailing-financial-content-marketing/ Campbell, H. F. Brown, R. P. C. (2015). Cost-benefit analysis: Financial and economic appraisal using spreadsheets. NewYork, USA : Routledge. Ferrel, O. C. Hartline, M. (2013). Marketing strategy, text and cases (6th ed.). Ohio, USA: Cengage Learning. Gbadamosi, A. (2013). Principles of marketing: A value-based approach. London, UK :Macmillan International Higher Education. Homewood, S. (2016). Marketing Dividends: AustralianSuper marketer on digital and millennials. Retrieved February 23 2009, from https://www.adnews.com.au/news/marketing-dividends-australiansuper-marketer-on-digital-and-millennials Jefkins, F. (2012). Modern marketing communications. Glasglow, London:Springer Science Business Media. Mcghee, F. (2013). Our great customer service in our Great United States: Whatever happened to good customer? Indiana, USA : Xlibris Corporation. Saunders, R. P. (2015). Implementation monitoring and process evaluation. California, USA: SAGE Publications. Smith, B. ( 2012). Self managed superannuation fund handbook: A practical guide to starting and managing your own fund. Melbourne, Australia:John Wiley Sons. Solomon, M. R. Lowrey, T. M. (2017) The routledge companion to consumer behaviour. New York, USA : Routledge. Sun, S. (2009). An analysis on the conditions and methods of market segmentation. International Journal of Business and Management. 4(2), 63-70 Superguide. (2017). AMP superannuation savings trust. Retrieved from https://www.superguide.com.au/super-funds-guide/amp-superannuation-savings-trust Superguide. (2017). AustralianSuper. Retrieved from https://www.superguide.com.au/super-funds-guide/australiansuper Zopounidis, C. (2012). New trends in banking management. New York, USA :Springer Science Business Media.